|
01. What is Self Storage?
Self storage is an incredibly flexible
storage alternative. Begun in the US in the early 70’s,
the Self Storage industry has grown over the years into countries
like Singapore, Australia, Canada, Europe, New Zealand and
even Japan.
It is ‘Do-It-Yourself’ storage which offers both
personal and business users an economical way of storing items.
Self Storage offers users total control over their property
and who enters their storage room.
back to top
02. How does Self Storage work?
And what makes self storage different from warehouses?
Unlike traditional storage, Self Storage
makes it possible for you to rent the space that suits you.
Now you don’t need to pay for space you don’t
need.
In the past, personal and business users had to rely upon
removal companies and large storage organizations to store
their items on their behalf and have had to play by their
rules with limited access, no flexibility, long-term contracts
and high charges.
What is more, the environments which they offer are typically
unclean, dim and equipped with poor security features. With
the advent of self-storage, you are given more choice on how
you store your items.
back to top
03. What is a self storage facility?
Self Storage facility refers to any property
designed and used for the purpose of leasing individual storerooms
to occupants who need to have access for the purpose of storing
and removing personal or commercial property.
Every Self Storage facility varies greatly in terms of the
type of environment they offer and general layout. However
the features offered by Bangkok Self Storage include:
• Clean & well-lit modern facility
• Dry, safe and vermin free environment
• 24-hour physical and electronic security
• Free use of trolleys
• Helpful on-site staff to assist you
• A retail store that caters to your packing needs
back to top
04. How much does it cost to store
my things with you?
The cost of a storage room depends on
the size you require. We know how difficult it can be to determine
how much storage space you will need, and so we would recommend
that you visit us at our facility and talk to our trained
staff so that they can determine your precise needs. This
ensures that you do not pay for any more space than you actually
require.
back to top
05. Can I purchase packaging materials?
We have a range of packaging products
available. From boxes, bubble wrap, packing paper, markers,
tape, handy box knives to even padlocks. Just let us know
what you need.
back to top
06. Will you provide me with a
padlock?
No. You need your own padlock to ensure
that you are the sole key holder for your room. You can purchase
a new, sealed lock at your local Bangkok Self Storage facility.
No one else has a key to that lock.
back to top
07. How do I pay for my storeroom?
A monthly invoice is sent to you for this
service. You can mail us a cheque or visit us at our facility
to pay by cash or credit card. Your payment terms are spelled
out in the storage agreement.
back to top
08. What can I store?
You can store almost anything. Examples
of items for storage are furniture, documents, books, building
materials, commercial stock, antiques, sports equipment etc.
If you are uncertain whether your items are allowed for storage
at our facility, please do not hesitate to contact any of
our staff and we will be happy to assist you.
back to top
09. What can’t I store?
Items that do not meet requirements for
safety are not permitted into storage. These items include
• Hazardous materials such as explosive and inflammable
goods
• Perishable items which could decompose i.e. exposed
foodstuffs
• Living items such as animals and plants
• Stolen or illegal goods such as drugs, firearms etc
back to top
10. Do you have trolleys available?
Yes we do. We have different trolleys
available free of charge for customer use.
back to top
11. Is there a certain storage
period?
You are welcome to stay for as long as
you need storage. However we do require our customers to store
for a minimum of 4 weeks.
back to top
12. How long is the notice period
if I wish to terminate my storage space?
We only require four weeks notice of your
intention to vacate your space.
At this time a refund will be processed for the initial security
deposit and any unused monies that you have paid. Notice must
be given in writing, either by fax, post or e-mail.
back to top
13. What does your storage rental
cover? Are there any hidden costs?
The price you are quoted by our staff
includes your storage charge, rates, service charges, utility
bills and maintenance costs. There are no hidden costs.
You can purchase optional contents insurance which is not
included in our rental rates.
A refundable security deposit equal to one month storage charge
is payable at the commencement of storage and is refunded
when you vacate your storage room.
An administration fee is a one-time charge payable at the
commencement of storage. This fee covers administrative and
cleaning costs when you vacate your room.
back to top
14. Do you provide removal services?
Not at this time. However, we have a list
of removal companies which you can contact. For more details,
you can enquire at our reception.
back to top
15. Will there be someone from
Bangkok Self Storage to help me move my items into the storage
space?
Not at this time. However if you do require
assistance, please do not hesitate to contact any of our staff
and we are happy to arrange this for you.
back to top
16. Can I transfer to another
room if I find I have too much or too little space?
You are welcome to move to another size
room at any time to suit your storage requirements and availability.
back to top
17. Do I need to sign a lease?
No you don't, you sign a straightforward
storage agreement prior to moving into your room. Your contract
is a month-to-month agreement with Bangkok Self Storage. The
agreement comprises a simple one page contract, which takes
less than ten minutes to complete.
back to top
18. Who can I speak to at your
facility if I face problems?
There will always be a trained member
of staff available seven days a week during reception opening
times.
back to top
19. How often can I have access
to my goods and how much does it cost for access?
You have access to your property seven
days a week, so you can add or remove items from your storage
room whenever you require. Access is FREE at Bangkok Self
Storage, 24 hours a day.
back to top
20. Do you have any discount plans?
Yes we offer prepaid discount plans. The
discount rates for 6 & 12 months are 5% and 10%
respectively.
back to top
|
